Once your order has been confirmed we are unable to change your delivery address due to security reasons. We advise that you make sure all details are correct before processing your order.

EU deliveries

All orders to EU addresses will be delivered with duties & taxes covered by Tatami Fightwear* We are not liable to pay any additional country specific charges or taxes.

Non-EU deliveries

Depending on the value of your order, your Tatami Fightwear parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs. Unfortunately, these charges are out of Tatami Fightwear's hands, and vary widely from country to country, so we're unable to predict what your particular charges may be. For more accurate information, we would suggest getting in touch with your local customs office so you're not surprised if there are any unexpected delivery charges at your end.

*exclusions apply

We do not deliver to postal addresses, including Military PO / BFPO / APO & PSC Boxes. If you have cleared checkout using one of the above types of addresses you will receive an email from the Customer Experience Team asking for a residential address to deliver your order to. If you do not give this information your order will be cancelled. 

If your package has been sent back to Tatami, don’t worry! Orders may be returned for a variety of reasons (failed delivery attempt, unpaid duties & taxes or country charges, incomplete address information etc). Whatever the reason might be, we can address this when your package arrives at our warehouse.

Our Customer Experience Team will send you an email to ask if you would like to have your order reshipped. You may be liable for a re-shipping cost. If you’d rather, we can issue a refund instead (please note that if you opt for a refund, we cannot reimburse the original shipping costs, or additional administrative costs that are associated with the return shipping to Tatami. This includes but is not limited to unpaid duties & taxes, refusal of package, abandonment fees)

US.Tatamifightwear.com 

FedEx - Economy orders are dispatched within 1-5 working days

FedEx international priority orders received before 12.30pm GMT will be picked, packed & dispatched the same working day

Rest of the world - tracked international deliveries may take up to 14 working days

Courier delays may occur, this is out of our control

EU.Tatamifightwear.com 

FedEx - dispatched within 1-5 working days FedEx International Connect Plus (FICP) provides a tracked, custom cleared service in Europe in 1-4 days

Courier delays may occur, this is out of our control

AU.Tatamifightwear.com 

Fedex / TNT - orders are dispatched within 1-5 working days 

Tracked deliveries may take up to 14 working days

Courier delays may occur, this is out of our control

Here are the steps to apply your promotional or discount code to you order:

1. Add your item(s) for the discount to your order.

2. Select "Shipping Cart" to make sure you're happy with your item(s)- If you have Armed Forces / Student Discount / Emergency Services Discount / NHS Discount then please click the relevant box to take you to Verifypass. You will need to sign in with Facebook / Google or click "Create Account" at the bottom of the Verifypass popup. Follow the step by step instructions through Verify pass to complete your discount. If you have a discount code that is not covered by one of the above, please select the "Checkout" button.

3. On the right hand side of the shipping information page you will see an option to enter "Gift Card or Discount Code": input your code and then select "Apply". If successful you will see a discount applied to your order on the right hand side in the "Order Summary"

Please note that all Terms & Conditions apply to all of our promotions and sales. There may be products that are excluded from promotional / discount codes; including collaborations / sale / outlet & takedown products. All promotions are subject to stock availability and promotional codes can no longer be honoured after their end date.

We reserve the right to reject any discount code if we consider that it is being used in breach of these terms. Discount codes are subject to any additional specific terms and conditions which are specified at the point of issue.  

We reserve the right to discontinue or otherwise modify any discount codes at any time without prior notice.

We may offer discount codes from time to time. All discount codes refer to the price excluding delivery charges. Such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered and are not transferable or redeemable for cash. 

Unless otherwise stated: codes (1) are only available for future new orders placed online; (2) cannot be used retrospectively; (3) can only be redeemed once per customer; and (4) expire after 12 months. You cannot use more than one discount code per transaction unless we state otherwise; if we do so, the order in which the codes are to be applied is at our sole discretion. 

We will notify you by e-mail as soon as possible to confirm receipt of your order. 

Orders placed by you are an offer to purchase and must be accepted by us (which will be subject to stock availability) before a legally binding contract is formed. 

If something is not in stock, we will either let you know at the time of ordering or as soon after the order has been placed as possible. 

The contract for the sale of the goods will be formed when we send e-mail confirmation to you that we've dispatched the product to you at the address you provide us with. 

Acceptance will be complete at the time that we send this email to you. It's worth remembering that any products on the same order which we have not confirmed in the confirmation email to have been dispatched do not form part of that contract and will be subject to a separate confirmation email and contract once these other products have also been dispatched. 

We reserve the right to change at any time any of the details of the garments on the site, including prices, colours and sizes. 

We reserve the right to change these terms and conditions and we advise that you read through them each time that you use the site. 

Any changes to products or to these terms and conditions will not affect any orders already accepted and dispatched by us. 

For any orders that have been placed but not yet accepted by us, we will notify you of the change and ask you to confirm the new order details before we accept your order or dispatch products to you.

We’re pretty quick at picking and packing your order & once the order has been placed we can’t change it before despatch therefore we need to be quick to cancel your order once your purchase has been confirmed. 

If you contact our customer experience team (cs@tatamifightwear.com) we may be able to help, but this is not always possible.

We’re sorry to hear you’ve received a faulty or wrong item! Please send an email to cs@tatamifightwear.com with the following information;

• Your order number i.e B2CSUK12345
• Product name and description of issue
• Photos that show - A full length photo of the item clearly showing the fault. If you believe the item is not the correct size please send a photo against a tape measure so we are able to determine the issue
• Please reach out to cs@tatamifightwear.com before you send the faulty item back to us so we can explain the next steps

Please bear in mind that all items are inspected on return and those with wear and tear rather than a fault may not be refunded in full

You can return products purchased online if they are defective, faulty or misdescribed within 6 months of placing your order. After this initial time period we will not exchange or refund any items that are not defective, faulty, misdescribed, of unsatisfactory quality or not in conformity with your order. Tatami Fightwear will also not be responsible for items that are damaged after delivery i.e the issue or damage is not the result of a manufacturing defect. This applies to accidental, malicious or other customer related damage. 

Examples of this type of damage include, but are not limited to;

• Signs of misuse, excessive wear or inappropriate care
• Products washed by machine and dried by excessive heat. This applies to Gi, No Gi and leisurewear products
• Cut marks on stitching, seams or uppers
• Signs of extreme wear or damage
• Fabric that has been stained
• Material decomposition due to prolonged dampness/ wetting

You may find time to time that one of the products you've purchased becomes out of stock at the time of packing your order. If this is the case, we may have to cancel your order. 

Our Customer Experience Team will send you an email to let you know this has happened. 

Please allow up to 5 working days for your refund to hit your bank.

Please note that whilst we are in Sale/ Takedowns & Outlet this may be a frequent problem as stock becomes fragmented in sizes. 

Shipping Methods:

Mainland UK - £5.99 Flat Rate Courier Shipping (via DPD).

Dispatched from us within 1-2 *working days of ordering.

Your order should delivered to you within 1-2 days and on most occasions you will receive them the day after they are dispatched. Sometimes bank holidays or courier issues can impact but we will always do our best to supply you as quickly as possible.

Rest of the World *exclusions apply (via FedEx using International Priority service usually) - Cost calculated at checkout.

Dispatched within 1-2 *working days of ordering.

Your order should be delivered to you within 3-7 *working days depending on courier/customs. Some countries may take longer if any issues arise from customs/local authorities, but we always do our best to supply you as quickly as possible.

Customers are usually liable for all duties & taxes on import (outside of the UK) unless Flat Rate shipping promotion applies.

Additional Information:

At busier times, such as sale or promotional periods, we reserve the right to ship up to 5 *working days after the order has been placed. During times of national or worldwide hardship the above delivery timescales may be extended at short notice but we will always do our best to avoid any such delays.

*Working days = Monday - Friday (excluding bank holidays)

Order Confirmation

Once you've placed your order we will send you an order confirmation email, detailing what your purchased item(s) cost, billing and shipping address. Please check your junk folder if you haven't got the email in your inbox.

Tracking Details

Please note tracking is only available once the order has been dispatched and you'll receive an email with a unique tracking number. You'll also be able to check the couriers website & track your parcel through their outlet. 

Please review the "Shipping Timescales" section for information regarding how long your delivery may take. 

You can sign into your Tatami account and check your order history. Alternatively you can check the tracking link we sent in your dispatch email to view the latest tracking information. Please note tracking is only available once the order has been dispatched. 

We will deliver to the address you provide when placing your order. If by chance the details are incorrect and Tatami has to resend a parcel you may be liable for this expense. Please double check your details!

All orders are shipped from Tatami HQ located in the UK.

To provide our customers with the best possible service & value, our flat rate shipping charges from the EU site include duties & taxes. Please note, this does not include any country specific tax which may be charged on import.

If you order from us outside of the EU, there might be import duties & taxes to pay to get your parcel. These charges are usually levied when the order reaches the delivery address and you will be responsible for the payment of those.

For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end. We have no control over these charges and can't predict their amount. 

Please understand that once your order is fulfilled by our warehouse team, it will be in the hands of the courier where delays may be experienced. Unfortunately, this is beyond our control. We appreciate your patience and understanding.

Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds. If this happens to you and you think we’ve made a mistake, you can contact us and we will discuss the matter with you further. 

If you wish to dispute delivery of your order, you have 28 days starting from the day that the tracking status for your order is updated by the carrier as fulfilled (i.e. updated as delivered to the address set out in the dispatch confirmation).

We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated delivery costs.

If you are having issues with your delivery, then please check the status of your order by using one of the below methods:

Check the tracking link we sent in your dispatch email to view the latest tracking information

Sign in to your Tatami account and check your order history or simply use the track my order link to see the latest update of your home delivery.

If you’re still having issues with your delivery, then please contact our Customer Experience Team (cs@tatamifightwear.com) who will be happy to help.

We will do our best to deliver the goods to you to the address that you specify for delivery. If you do not supply an address, we will deliver the goods to the credit card address you provide us with. 

Please take care when entering your details as we cannot accept liability for non delivery of items as a result of incorrect information entered by yourself. 

In the event that you are not available to receive the goods at the point when they were delivered, you will be responsible for making arrangements to receive the goods if they are held at the post office or delivery company's depot. 

We will try to meet any date stated for delivery, but such dates are not guaranteed and are provided for reference only. We may deliver your goods in instalments if reasonably required. 

If your goods have not reached you within 14 working days from the date they left us (which we will confirm to you by email) you will need to email our Customer Experience Team to report your order as missing in transit. 

We allow a maximum of 30 days for you to let us know your goods haven’t arrived. If you haven’t contacted us by this time we will accept this as your acknowledgement for receipt of the goods. 

Tatami Fightwear cannot guarantee that the sale and delivery of its goods to your particular country or location is allowed, so please take note of your own import restrictions before placing an order. 

You are responsible for the products once delivery has taken place. In other words, the risk in the products passes to you when you take possession of them.

At Tatami Fightwear we stand by our products 100% so should you want to return an item because it is not suitable or faulty then rest assured you can shop with confidence.

• Products must be returned within 30 days of delivery
• Products must be unworn & unwashed with all tags still attached, in their original packaging in a re-saleable condition. 
• If an item is returned to us damaged, worn or in an unsuitable condition we won't be able to give you a refund.
• All items are inspected on return by a member of our team.
• Returned items must be in their complete set i.e. Gi jacket and Gi pants should be included together.
• If you ordered multiple items you can return any of the items individually or in combination, however, your shipping costs will only be refunded if your full order is returned.

In the unlikely event that you've received an incorrect item, are missing an item from your order, or an item is damaged in any way, please email our Customer Experience Team on cs@tatamifightwear.com who'll be able to assist you.

To make a return head to our Returns Portal

You'll need your Order Number, e.g B2CSUK123456

You'll need the email address associated with the order

All items should be returned within 30 days of delivery.

Package your item(s) securely in a box, bag or carton that protects the merchandise. Be certain to tape and seal the package and retain the proof of purchase.

If you've chosen to print the return label, please include the packing slip which will be generated after you go through the Returns Portal, this will ensure we have all the details of your return.

To help you shop with confidence this season, we’ve extended our usual limit for returns. Any purchases made online between 1st November and 20th December 2024 can be returned up until 31st January 2025. For purchases made from 21st December onwards, our normal refund policy will apply.

START YOUR RETURN HERE

United Kingdom Returns (Mainland UK)

You can now return your parcel for free using Royal Mail:

• Click the link above to take you to the Returns Portal 
• Using your order number and email address enter the Portal
• Select the item(s) you would like to return
• One of our team will authorise your Return Request and details will be sent to you with information of how to get your FREE Royal Mail return label
• You will have the option of printing your Royal Mail return label or recieving a QR code to return the item(s) at your nearest drop-off point
• Please take your package to your local Royal Mail Post Office
• We will only refund in full if your item meets the requirements, i.e if the products are in their original packaging, unworn, unwashed and in a re-saleable condition
• It can take up to 7 working days for your package to arrive in our warehouse
• It can then take up to a further 7 days from the date we receive your order back to our warehouse for your order to be refunded
• Please keep hold of any proof of postage until you have been refunded correctly in the event that you need to dispute the return

UK Exchanges

We only off UK (mainland) customers the option to exchange their products. 

• Use the Returns Portal (B2CSUK) and select exchange for the item(s) you'd like to change
• If your exchange cannot be completed due to unavailability of stock a refund will be issued. If you have chosen to exchange the product for an item of a higher value we will send you an invoice to pay the difference
• Your product will be sent when payment has been received
• Exchanges are not available for customers purchasing from the UK site but located in international locations, or from the USA, AUS or EU website.

START YOUR RETURN HERE

International Returns (This is for any order with a B2CSUK number that is being sent from a country that is NOT the UK)

International customers are liable for ALL return shipping costs to Tatami Fightwear

• Fill out the details above using your order number and email address
• Select the item(s) you would like to return
• One of our team will authorise your return request and details will be sent to you with information on where to send your return
• If you wish to return goods yourself please ensure they are sent via Special Delivery, Recorded Delivery or another reputable courier method
• We advise all customers to return products via a traceable means as we cannot accept responsibility for items lost in return transit
• You must keep hold of any proof of postage until you have been refunded correctly as this is your receipt of return shipment
• If in the unlikely event your parcel goes missing we will not be responsible for replacing or refunding your item unless you have proof of postage
• We will refund the value of the items returned to us, minus the cost of the initial purchase shipment charge

• We try and process all returns as quickly as possible for you to get your refund, but please allow us up to 7 working days to process your return
• You should receive a confirmation when this is done. After this, it may take up to another 7 working days for the money to get back to your original payment method, as this depends on your banks processing time
• Any refunds will be refunded to the same payment method used when placing the order
• If you paid with a gift card, in full or part, then the refund will be issued as a gift card up to the value of the gift card used
• If you paid for your order with one of our pay later services (e.g. Klarna) please refer to the payment providers website for payment timescales
• At certain times of the year, such as Christmas and public holidays, the processing time may be longer

• Only customers who have purchased through the UK site (B2CSUK) and are in mainland UK are eligible for an exchange
• When you send back an item for an exchange it depends on our stock availability at the time. If we don't have the item(s) you wanted for an exchange, we will process a refund instead
• You should receive an email with the details of your return and if we are providing you with an exchange or refund

• If you wish to return you item(s) to Tatami, we offer free shipping to our UK mainland customers. Your returns label will be sent to you once you go through our returns portal and complete your return request

• We're sorry, but we are unable to offer free returns for international customers (outside of UK mainland), returns must be made at your own cost. Please use the correct Returns Portal to generate your returns label

We’re sorry to hear you’ve received a faulty item! Please send an email to cs@tatamifightwear.com with the following information;

• Your order number i.e B2CSUK12345
• Product name and description of issue
• Photos that show - A full length photo of the item clearly showing the fault. If you believe the item is not the correct size please send a photo against a tape measure so we are able to determine the issue
• Please reach out to cs@tatamifightwear.com before you send the faulty item back to us so we can explain the next steps

Please bear in mind that all items are inspected on return and those with wear and tear rather than a fault may not be refunded in full

You can return products purchased online if they are defective, faulty or misdescribed within 6 months of placing your order. After this initial time period we will not exchange or refund any items that are not defective, faulty, misdescribed, of unsatisfactory quality or not in conformity with your order. Tatami Fightwear will also not be responsible for items that are damaged after delivery i.e the issue or damage is not the result of a manufacturing defect. This applies to accidental, malicious or other customer related damage. 

Examples of this type of damage include, but are not limited to;

• Signs of misuse, excessive wear or inappropriate care
• Products washed by machine and dried by excessive heat. This applies to Gi, No Gi and leisurewear products
• Cut marks on stitching, seams or uppers
• Signs of extreme wear or damage
• Fabric that has been stained
• Material decomposition due to prolonged dampness/ wetting

Exchanges are only available to customers located in the UK and Mainland UK

• Exchanges must be done WITHIN 30 DAYS OF DELIVERY
• If your exchange cannot be completed due to unavailability of stock a refund will be issued

Exchanges are not available for customers purchasing from the UK site but located in international locations, or from the USA, AUS or EU website.

• To reset your password as a retail customer, go to the login screen here and choose “forgotten your password?”, then follow the steps to reset your password via email. Once these steps are completed you’ll receive an email which will prompt you to create a new password and login again

• Academy or wholesale customers - please log into your usual homepage and follow the link. If you have any issues please contact our Customer Experience Team (cs@tatamifightwear.com)

To unsubscribe from our marketing emails, you can remove yourself immediately by clicking the “unsubscribe” link that can be found at the bottom of one of our promotional emails.

It may take up to 72 hours for this to be active If you no longer have access to one of our emails, please contact our  customer experience team (cs@tatamifightwear.com).

Sizes vary across the Gi / No Gi / Leisurewear products, however many of the products have size guides linked in their specific pages. If you have a specific question that can't be answered using the size charts, please feel free to email the Customer Experience Team on cs@tatamifightwear.com and they'll be happy to offer advice.

Our Customer Experience Team has limited information on restocks, so it's best to keep checking our website for product availability. To be the first to hear about our latest launches keep an eye on our social media channels. They provide the most relevant information to keep you in the loop

Instagram

Facebook

Ultimate Buyers Guide

How to care for your BJJ Gi

Over the years there have been many myths on how best to care for your Jiu Jitsu Gi, here we will explain to you how best to care for your new Tatami Fightwear BJJ Gi. Please note that the instructions and advice given in this care guide are purely for Tatami Fightwear products as other brands may use different methods during production.

Washing

Some people may tell you that you have to wash your BJJ Gi in vinegar to keep the colour, or bicarbonate of soda to keep it crystal white…none of these are necessary with Tatami Fightwear BJJ Gi’s. Here is how to care for your new Gi…Always wash your BJJ Gi at 20-30 degrees centigrade.

Washing on a higher temperature can not only cause excessive shrinking but also warp the collar of the jacket. All of our BJJ Gi collars are made from a core of EVA rubber giving it strength and durability. Always wash your Gi inside out, this prevents other clothes or indeed the Gi itself from rubbing the fabric. Particularly in colours BJJ Gi’s this will help to keep the Gi’s correct colour for longer.

If possible wash with an organic or non-bio detergent, this will minimise the chemicals interacting with the fabric of the Gi. We are very proud of the colour fastness of all our BJJ Gi’s. They are treated with a special dye sealing process in the manufacturing process so there is no need to wash with any other products (ie vinegar, bicarbonate of soda etc).

Drying

Under no circumstances should you place your BJJ Gi in a tumble dryer, this will cause high levels of shrinkage and will stress all areas of the BJJ Gi causing it to lose shape. Always allow your Gi to dry naturally.

Do not allow it to dry against any high temperatures i.e. radiators, towel rails. We recommend placing your Gi on a clothes dryer or coat hanger and position it about 1m from a radiator, this allows the warm air to circulate and dry the Gi, without the excessive temperature. 

Ironing

If you are one of those people who likes to iron their Gi’s, please iron inside out and not over any of the patches. Even though the patches on the Gi are woven they can sometimes stick to the bottom of an iron!

Shrinkage

By nature all BJJ Gi’s will shrink slightly (no matter what some brands may say!)Cotton is a material that will absorb water heavily when washed. When the Gi is then dried the material will shrink back and condense down to its tightest form. If it is dried at a high temperature the water evaporates from the material quicker and the cotton condenses more. That is why when washing and drying you should do so at the lowest temperature possible. Even when washing at the lowest temperature our Gi’s may shrink by 5%.

Ladies BJJ Gi’s

 L = Long - This means the Gi is cut the same in the body but longer in the wingspan, pants and jacket length. An F2L for example is the same size in the width as a normal F2 but is approx. 5cm longer in the jacket length, pants length and the wingspan. 

C = Curvy - This means that the Gi is cut the same length but wider in the body and hips. Example; an F2C is the same length jacket, wingspan and pants as the normal F2 but is wider in the bust, hips and bum area of the pants. 

**Important message**

Many females have commented on the Female Gi’s now being bigger that they were before in the core sizes of F1, F2, F3 and F4. This is purely due to the new IBJJF Gi regulations. They now place a measuring stick down the arm of the Gi when being worn that must read your armpit. In our previous batches this caused problems for many athletes. We therefore had to make the arm sizes slightly bigger to accommodate these new guidelines. 

Maintaining your Gi & No Gi products

How to look after your No Gi products

As with our Gi range our rash guards all follow a similar size pattern. You will notice slight differences in some models, this is because some will be from different factories and some will have slightly different construction. Rash guards are made from a blend of polyester and elastane. Over the years we have refined our rash guards into what we feel is the best balance of comfort, fit and material weight. But even with us taking these steps you WILL notice piling of your rash guard. This is NOT a fault in the product, it is just something that is to be expected when friction or Velcro rubs your sublimated rash guard. 

To put things very basically, polyester is made of short fibres. These short fibres are liable to “piling”. This is when small white bobbles of fabric work themselves out of the main panel of fabric. This happens during training. You can lessen the likelihood of it happening but using higher quality polyester with special treatments applied (like we do). But, it will happen eventually, there is no way around it. Ways to avoid piling include this; avoid Velcro, as Velcro just loves pulling out the little polyester fibres and can completely ruin a pair of spats or a rash guard. Do not wash your spats or rash guard next to a pair of MMA shorts or Velcro strips. 

This also goes for MMA and Boxing gloves. Picture this scenario; you are in MMA and you enter a clinch situation, your opponent is fighting their double under hooks and they have not closed the Velcro on their gloves correctly. This will cause piling to appear on your rash guard. Wash inside a delicates net/bag. Just throw your No Gi into one of those nets and it will stop the threads and the polyester from getting torn up in the washing machine. Watch out for loose threads. When we train our training wear takes serious punishment, snipping off a loose thread can stop damage from multiplying.

Part 1: How it works

Shop now. Pay later with Klarna.

We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.

Here’s how it works:

Step 1

Add products to your cart and select “Klarna” when you check out

Step 2

Enter a few personal details and you’ll know instantly if you’re approved

Step 3

Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.

Part 2: Payments information

Pay in 30 days

Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees, when you pay on time.

Paying after delivery allows you to try before you buy and is the easiest way to shop online.

• Complete the payment in full after purchase at no added cost.
• Report returns directly in our app and only pay for the items that you keep.
• Not making your payment on time could affect your ability to use Klarna in the future.
• Debt collection agencies are used as a last resort

Pay in 30 days is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status.Ts&Cs and late fees apply.

Pay in 3

Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. Select the Klarna option and enter your debit or credit card information.

• A new way to pay that's an alternative to a credit card.
• 3 instalments gives you flexibility to shop without interest.
• Not making your payment on time could affect your ability to use Klarna in the future.
• Debt collection agencies are used as a last resort.

Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status.Ts&Cs and late fees apply.

Part 3: About Klarna

Pay online or in the app

Review your latest purchases and make payments in the Klarna app or online.

• Download the Klarna app: https://www.klarna.com/app
• Log in online: https://app.klarna.com/login.
• Chat with customer service: https://www.klarna.com/uk/customer-service/

About Klarna

Safe and secure

With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorised purchases.

Frequently asked questions

Visit our FAQ (https://www.klarna.com/uk/customer-service/) page to find out more about using Klarna.

At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money. That’s why our smooth checkout options give you more time and control so you can focus on the things you love.

• More than 150 million shoppers are using Klarna.
• 450,000 retailers are working with us worldwide.
• We’re one of Europe’s largest banks and we’ve been powering online checkouts for over 15 years.

Klarna's Pay in 3 and Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status.Ts&Cs and late fees apply. [www.klarna.com/uk/terms-and-conditions]

FAQ about Klarna

Pay in 30 days

Frequently Asked Questions

Who is Klarna?

Klarna is a payments service that helps you buy the things you want or need. Right now, over 150 million people worldwide use Klarna at over 450,000 online stores.

How does Pay later in 30 days work?

Pay in 30 days is a credit product which lets you pay any time within 30 days of your purchase interest-free. You can make this payment using a credit or debit card on the Klarna app or logging into www.klarna/com/uk. Klarna will send you a confirmation email once your order is confirmed with full details. You can see both past and future payments using the Klarna app.

Am I eligible for Pay in 30 days?

You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 30 days. When you choose Klarna they will also check the information you provide and your financial situation.

Can I have multiple Pay in 30 days orders at the same time?

Yes, you can. If you see Klarna Pay in 30 days when you go to an online checkout then it is available to you. Every time you use Pay in 30 days, Klarna will check to see whether you can use the service again for each additional purchase.

What does Klarna consider when reviewing my application?

Klarna offers Pay in 30 days based on a number of factors such as the purchase amount, previous order history. If you are 18 or over, you can improve your chances of being offered Pay in 30 days by ensuring you provide your full name, accurate address details and arrange shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for Pay in 30 days before does not mean it will be offered for every order. In turn, if your application for Pay in 30 days is denied, it does not mean it will be denied for future orders.

What do I need to provide when I make a purchase?

If you want to purchase something using Klarna’s Pay in 30 days, you'll need to share your phone number, email address, current billing address and your credit or debit card details. If Klarna need to talk to you urgently they'll use the phone number you've shared. For any other information Klarna need to share with you, they'll send this to your email address.

Will a credit search take place?

When you use Pay in 30 days, Klarna will perform a credit search. This means Klarna will look at certain information in your credit report to decide whether to approve your purchase.

How do I make repayments to Klarna?

You can pay any time within 30 days of your purchase interest-free. You can make this payment using a credit or debit card on the Klarna app or logging into www.klarna/com/uk. Klarna will send you a confirmation email once your order is confirmed with full details.You can see both past and future payments using the Klarna app.

I have been asked to go to the Klarna site. Is this correct?

If you choose to pay for your order using Pay in 30 days, Klarna will send you an email showing you how to pay. The email will have a link you can use to make this payment using your credit or debit card.

Can I pay before the due date?

Yes. Just go to the Klarna app or log onto Klarna.com/uk.

Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held by Tatami Fightwear Ltd. All transactions take place through connections secured with the latest industry standard security protocols.

How do I know Klarna has received my payment?

Klarna will notify you by email and push notification when a payment is due and when you have made or missed a payment. You can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.

What happens if I don’t make a payment on time?

Pay in 30 days is a credit product and you are required to make your payment to Klarna. If you don't pay for your order on time, Klarna may charge late payment fees. Klarna may also share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future. Full details can be found in the Klarna terms and conditions here.

What happens if I don’t pay for my order?

As Pay in 30 days is a credit product, if you don't pay for your order Klarna may use a debt collection agency. Klarna may also report the missed payment to credit reference agencies. This means you may find it more expensive or difficult to get credit in the future.

I've received a statement, but I've not yet received my goods.

If you have not received your goods please call Tatami Fightwear Ltd. to check on your order and delivery status. You can also contact Klarna’s Customer Service so that they can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

What happens if I cancel or return my order?

As soon as Tatami Fightwear Ltd. has confirmed with Klarna that your cancelation / return has been accepted, Klarna will cancel any future scheduled payments as well as refund any amounts due. You will see the return in the Klarna app immediately.

I have canceled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancelation or your return, the refund will normally be processed within 5 business days.

I have asked for a refund. How will I be refunded?

Refunds will be issued back to the debit or credit card which was originally used at checkout.

What happens to my statement, when I have returned the goods?

Once Tatami Fightwear Ltd. has received the return and Klarna have received our confirmation, Klarna shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

What happens to my statement when I have returned part of my order?

Once Tatami Fightwear Ltd. has received the partial return and Klarna have received our confirmation, an updated statement with an adjusted payment schedule will be sent to you by Klarna. You are always able to monitor the status of your order in the Klarna app.

I haven’t received an email with my statement/payment information.

You can log in the Klarna app or at www.klarna.com/uk, where you will find all of your orders and payment schedule information.

I still have questions regarding payment, how can I get in touch?

Visit Klarna app Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.

Klarna's Pay in 3 and Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

Pay in 3

Frequently Asked Questions

Who is Klarna?

Klarna is a payments service that helps you buy the things you want or need. Right now, over 150 million people worldwide use Klarna at over 450,000 online stores.

How does Pay in 3 work?

Klarna’s Pay in 3 is a credit product that lets you spread the cost of your purchases over 3 equal interest-free payments. Klarna will take the payments from your debit or credit card directly so you don't have to worry about missing a payment. Klarna will take the first payment when you make the purchase, the second 30 days later and the final payment 60 days from your purchase date. You can see your past and future payments at any time using the Klarna app.

Am I eligible for Pay in 3?

You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 3. When you choose Klarna they will also check the information you provide and your financial situation.

Can I have multiple Pay in 3 orders at the same time?

Yes, you can. If you see Klarna Pay in 3 when you go to an online checkout then it is available to you. Every time you use Pay in 3, Klarna will check to see whether you can use Pay in 3 again for each additional purchase.

What does Klarna consider when reviewing my application?

Klarna offers Pay in 3 based on a number of factors such as the purchase amount, and previous order history. You can improve your chances of being offered Pay in 3 by ensuring you provide your full name, accurate address details and arrange shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for Pay in 3 before does not mean it will be offered for every order. In turn, if your application for Pay in 3 is denied, it does not mean it will be denied for future orders.

What do I need to provide when I make a purchase?

If you want to purchase something using Klarna’s Pay in 3, you'll need to share your phone number, email address, current billing address and your credit or debit card details. If Klarna need to talk to you urgently they'll use the phone number you've shared. For any other information Klarna need to share with you, they'll send this to your email address.

Will a credit search take place?

When you use Pay in 3, Klarna will perform a credit search. This means Klarna will look at certain information in your credit report to decide whether to approve your purchase.

How do I make repayments to Klarna?

Klarna will take your Pay in 3 payments from the debit or credit card you shared when you made your purchase. Klarna will take the first payment when you make your purchase, the second payment after 30 days and the final payment 60 days from the day you made your purchase. You can see both past and future payments using the Klarna app.

Can I pay before the due date?

Yes. Just go to the Klarna app or log onto Klarna.com/uk.

Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held by Tatami Fightwear Ltd. All transactions take place through connections secured with the latest industry standard security protocols.

How do I know Klarna has received my payment?

Klarna will notify you by email, SMS or push notification when a payment is due and when you have made or missed a payment. You can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.

What happens if I don’t make a payment on time?

Pay in 3 is a credit product and you are required to make your scheduled payments to Klarna. Your payments are automatically withdrawn from your connected card or bank account according to the agreed payment schedule. Klarna will send you multiple friendly reminders before payment is due so you can make sure you’ve got enough money to pay. If payment fails, you may be charged a late fee, subject to our T&Cs.

What happens if I don’t pay for my order?

If you don't make your payments you will be in arrears as Pay in 3 is a credit product. Klarna may then share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future. Klarna may also refer any debt to a debt collection agency. This agency will collect the debt on behalf of Klarna. Also, if the debt is referred to a debt collection agency Klarna will share this information with credit reference agencies.

I've received a statement, but I've not yet received my goods.

If you have not received your goods please call Tatami Fightwear Ltd. to check on your order and delivery status. You can also contact Klarna’s Customer Service so that they can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

What happens if I cancel or return my order?

As soon as Tatami Fightwear Ltd. has confirmed with Klarna that your cancelation / return has been accepted, Klarna will cancel any future scheduled payments as well as refund any amounts due. You will see the return in the Klarna app immediately.

I have canceled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancelation or your return, the refund will normally be processed within 5 business days.

I have asked for a refund. How will I be refunded?

Refunds will be issued back to the debit or credit card which was originally used at checkout.

What happens to my statement, when I have returned the goods?

Once Tatami Fightwear Ltd. has received the return and Klarna have received our confirmation, Klarna shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

What happens to my statement when I have returned part of my order?

Once Tatami Fightwear Ltd. has received the partial return and Klarna have received our confirmation, an updated statement with an adjusted payment schedule will be sent to you by Klarna. You are always able to monitor the status of your order in the Klarna app.

I haven’t received an email with my statement/payment information.

You can log in the Klarna app or at www.klarna.com/uk, where you will find all of your orders and payment schedule information.

I still have questions regarding payment, how can I get in touch?

Visit Klarna app Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.

Klarna's Pay in 3 and Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

We accept all major credit & debit cards, Paypal and Klarna.

Payment Security

We take security seriously and will do all that we reasonably can to ensure that all of the information you give us when paying for products is secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect, for example all credit card data is secured using Secure Sockets Layer (SSL) encryption. However, although we do our best to keep your personal information secure, we cannot guarantee the security of any information you transfer to us over the internet. In the absence of negligence on our part we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us. For more information about how we hold and process your information, including payment information, see our Privacy Statement www.tatamifightwear.com/pages/privacy

Currency Conversion

Tatami Fightwear LTD is based in the United Kingdom and as such accepts all payments in UK Pound Sterling (£). To pay in another currency such as Euro, US Dollar or Australian Dollar, please visit our other stores in these territories. When purchasing from the UK store the total price paid by the customer will be based on the UK Pound Sterling price on the product. Customers may be charged a slightly higher or lower final price based on the exchange rate provided by Paypal or their Credit Card provider. We recommend all customers check with their card provider for the correct exchange rate to UK Pound Sterling (£) prior to purchasing. All import tax & duties will be the responsibility of the customer and will be payable in the local currency.

Shopping for someone else but not sure what to give them? Give them the gift of choice with a Tatami Fightwear gift card.

BUY YOUR GIFT CARD HERE

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

You can also set up your Gift Card to your Apple Wallet!!

*Gift Card is valid for 5 years

Version number: 001

Effective date: 1st October 2022 

Who we are

We are Tatami Fightwear Limited. Our company information is at the end of this document. 

What this is all about

These are our terms and conditions which apply when you buy any goods via this site. (Separate terms apply to use of our site.) We’ve tried to make them user-friendly. Please read them carefully and save a copy as we don’t file a copy specifically for the transaction with you. They are available in English only.

Consumers – definition

When we refer to “Consumer” below we mean an individual acting for purposes which are wholly or mainly outside that person’s trade, business, craft or profession.

Who can buy on our site

You are not allowed to buy any goods via this site if your main purpose is to use them to infringe our intellectual property or other legal rights.

You are not allowed to buy any goods via this site if it is unlawful for you to buy or use the goods in, or import them into, your country. 

Changing these terms and conditions

We may change these terms and conditions at any time. Please check them carefully as they will apply to anything you buy after the effective date shown at the top.

The goods may be a little different to what you expect…  

We take reasonable care to ensure that the images and descriptions of goods appearing on our website are accurate and to display as accurately as possible the appearance / colour / texture / finish of our goods. However, there may be minor differences between the goods you receive and the way that they appear on our website. For example, the colour tone may differ. The labelling or packaging of the goods you receive may differ from the images of these which you see on our site.

Giving us accurate information

You must ensure that your order, including delivery address and any other information you supply to us, is correct and that you tell us immediately if there are any changes.

How you enter a legal contract with us 

Your order is an offer to buy from us.

You place your order by using the ordering process on our site. This involves selecting the goods, placing them in the shopping cart and sending your order to us by clicking on the “Pay Now” button. You can check and amend any mistake before making an order by using the change function and/or the internet browser back button. We accept your offer and there is a binding legal contract when we send you a confirmation email. However, we are not obliged to supply any goods which are unavailable, even if we have accepted your offer. If any goods are unavailable, we will notify you of the unavailability as soon as possible and will arrange for a full refund if you have been charged.

Paying us

The price for the goods you order is as stated on our site at the time you send us your order. Any applicable VAT or sales tax is included in any price shown. You must pay in advance by one of the payment methods listed on our site. We are entitled not to send you the goods until we have received full payment in cleared funds.

If we charge for delivery, these costs will be shown when you place your order and may depend on the delivery method chosen. NB Any delivery charges don’t include customs or import duties which may be applied to your order by the relevant authorities. We have no control of these and it is your separate responsibility to pay for them. We recommend that you check with your local customs office in advance.

If we have mis-priced any item by mistake, we are not obliged to supply the item at that price provided we tell you before we send it off. If we do, then you can decide if you want to order the item at the right price but, if you do not, we will provide a full refund of any payments already made.

You must contact us immediately with full details if you dispute any payment.

If any amount due to us is unpaid, or unjustifiably charged back, we may end this contract by giving you written notice (including email).

About discount codes

We may offer discount codes from time to time. All discount codes refer to the price excluding delivery charges. Such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered and are not transferable or redeemable for cash. Unless otherwise stated: codes (1) are only available for future orders placed online; (2) cannot be used retrospectively; (3) can only be redeemed once per customer; and (4) expire after 12 months. You cannot use more than one discount code per transaction unless we state otherwise; if we do so, the order in which the codes are to be applied is at our sole discretion. 

We reserve the right to reject any discount code if we consider that it is being used in breach of these terms. Discount codes are subject to any additional specific terms and conditions which are specified at the point of issue.  We reserve the right to discontinue or otherwise modify any discount codes at any time without prior notice.

Delivery

Delivery will be complete when we deliver to the address you give us when ordering. We may deliver different parts of your order on different dates.

Delivery is only to the countries mentioned on our site and is otherwise subject to any restrictions we have explained. We have the right to cancel any order from a country to which we don’t deliver (even if there is a legal contract).

Unless we say otherwise, delivery timescales on our website are estimates only. We aren’t responsible for delays in delivery (a) if due to circumstances beyond our reasonable control and where we could not have taken reasonable steps to deal with the delay or (b) if you haven’t given us adequate delivery instructions.

If you receive notification of an unsuccessful attempted delivery, you agree to use the details provided to immediately contact the courier to arrange re-delivery. If nobody is available to receive the goods, we may leave them at the doorstep, hall or reception as available, or with a neighbour.

If the goods can’t be delivered because you haven’t complied with this contract (e.g, giving us the wrong delivery address, not paying customs/import charges, not contacting the courier to arrange re-delivery after an unsuccessful delivery attempt) and are sent back to us, you must pay us the amount of any resulting courier or warehouse fees that we have to pay other people. We can insist that such costs be paid before we arrange re-delivery and/or add them to any future order you make and/or to deduct them from any refund (to the extent legally allowed). When you become the legal owner of the goods You become the owner of the goods after the delivery of the goods and payment of the price plus delivery charges. Until that happens, you hold the goods on our behalf. If you are not a Consumer, you must identify the goods as ours and keep them separate from your other goods until ownership passes.

Consumer right to cancel (“cooling off”)

If you are a Consumer, you have the right to cancel this contract but subject to what we say below. This right is not affected by any separate returns policy on our website.

There is no right to cancel contracts for the supply of goods made to your specifications or which are clearly personalised. i.e custom products??

You lose the right to cancel contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery.

If you do have the right to cancel, please see the instructions at the end of this document.

Restrictions on our legal responsibility for goods – very important

Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraud or fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents, who have the right to enforce this agreement.

The following clauses apply only if you are a Consumer:

• We are under a legal duty to supply goods that are in conformity with the contract. Nothing in our agreement affects your legal rights relating to goods that don’t conform with the contract, whether because they are faulty, not as described or otherwise. You can get advice about your legal rights from your local Trading Standards office or Citizens' Advice Bureau.  

• there is no breach of a legal duty owed to you by us;

• such loss or damage was not reasonably foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract);

• (and to the extent that) such loss or damage is your fault, for example by not complying with this agreement; or

• such loss or damage relates to a business (as we do not intend for goods bought by Consumers to be used for business).

• Our total aggregate liability of any kind (including for our own negligence is limited to the price paid for the goods.)

• In no event (including for our own negligence) will we be liable for any:

• economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);

• loss of goodwill or reputation; special, indirect or consequential losses; or

• damage to or loss of data

• You will indemnify us against all claims and liabilities directly or indirectly related to your breach of this agreement.

• We warrant that the goods shall be of satisfactory quality.

• To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement.This agreement constitutes the entire agreement between us with respect to its subject matter and supersedes any previous communications or agreements between us. We both acknowledge that there have been no misrepresentations and that neither of us has relied on any pre-contractual statements. Liability for misrepresentation (excluding fraudulent misrepresentation) relating to the terms of this agreement is excluded. 

• on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods; or

• in the case of multiple goods ordered by you in one order and delivered separately: on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

• 14 days after the day we receive back from you any goods supplied, or

• (if earlier) 14 days after the day you provide evidence that you have returned the goods.

We are not responsible for any loss or damage where:

You will be responsible to us for any reasonably foreseeable loss or damage we suffer (including claims made by other people) resulting from your breach of this agreement.

The following clauses apply only if you are not a Consumer:

(even if we have been advised of the possibility of such losses).

Things we can’t control

We are not liable for failure to perform or delay in performing any obligation under this agreement if the failure or delay is caused by any circumstances beyond our reasonable control including third party telecommunication failures and epidemics/pandemics. 

Transferring this contract to someone else

We may transfer all or part of our rights or duties under this agreement provided we take reasonable steps to ensure that your rights under this agreement are not prejudiced. As this agreement is personal to you, you may not transfer any of your rights or duties under it without our prior written consent.

Your personal information – see our privacy policy

You agree that we can deal with your personal information in accordance with our Privacy Policy which may change from time to time.

English law and courts

These terms and conditions are covered by English law and any disputes will be decided only by the courts of the United Kingdom. If you are a Consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms and conditions affects your rights as a Consumer to rely on such mandatory provisions of local law.  

General but important information

We may send all notices under this agreement by email to the most recent email address you have given us. You can send notices to our email address shown below. Headings used in this agreement are for information and not binding. If any part of this agreement is ineffective or unenforceable for any reason, the rest of the agreement will still apply. If either of us overlooks any breach of this agreement by the other, it can still be actioned later. A person who is not a party to this agreement can’t enforce it unless the agreement says otherwise. The parties are independent contractors and, except as otherwise specifically stated above, nothing in this agreement makes any party an agent, employee or representative of the other.

Complaints

If you have any complaints, please contact us via the contact details shown below. 

Company information

Company name: Tatami Fightwear Limited

Trading name: “Tatami Fightwear”

Country of incorporation: England and Wales

Registered number: 06923985

Registered office and contact address: 

Tatami Fightwear Limited, Unit 5, Kenfig Industrial Estate, Port Talbot, SA13 2PE, Wales

Contact email address: cs@tatamifightwear.com

Other contact information: See our website / contact page

VAT number: GB 993665461

RIGHT TO CANCEL (“COOLING OFF”)

The following applies if you have the legal right to cancel this contract (as explained above):

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day:

To exercise the right to cancel, you must inform us Tatami Fightwear Limited.

Tatami Fightwear Limited, Unit 5, Kenfig Industrial Estate, Port Talbot, SA13 2PE, Wales email address above, of your decision to cancel this contract by a clear statement (e.g, by completing the form on our returns page [PLEASE INSERT LINK] or by a letter sent by post or e-mail). You may use the model cancellation form below but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than:

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of the contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. 

You will bear the direct cost of returning the goods. FREE RETURNS IN UK??

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

MODEL CANCELLATION FORM

Complete and return this form only if you wish to cancel the contract

— To Tatami Fightwear Limited, Unit 5, Kenfig Industrial Estate, Port Talbot, SA13 2PE, Wales

email address above:

— I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/ for the supply of the following service [*],

— Ordered on [*]/received on [*],

— Name of consumer(s),

— Address of consumer(s),

— Signature of consumer(s) (only if this form is notified on paper),

— Date[*] Delete as appropriate

Version number: 001

Effective date: 1st October 2022

1. Introduction

   1. We are Tatami Fightwear Limited. Our company information is at the end of this document. References to “you” below mean the legal entity buying goods from us.

2. You acknowledge that sales under these terms and conditions are intended to be made on a business to business basis only. You warrant that you are not a consumer, meaning an individual acting for purposes which are wholly or mainly outside that person’s trade, business, craft or profession.

2. Who can buy from us

   1. You are not allowed to buy any goods from us if your main purpose is to use them to infringe our intellectual property or other legal rights.

2. You are not allowed to buy any goods from us if it is unlawful for you to buy or use the goods in, or import them into, your country. 

3. Where you communicate with us on behalf of a company / organisation, you promise that you have authority to act on behalf of that entity.

3. Minor variations 

   1. We take reasonable care to ensure that the images and descriptions of goods appearing on our website are accurate and to display as accurately as possible the appearance / colour / texture / finish of our goods. However, there may be minor differences between the goods you receive and the way that they appear on our website. For example, the colour tone may differ.  

2. The labelling or packaging of the goods you receive may differ from the images of these which you see on our site.

4. Your order 

   1. Unless otherwise agreed in writing by us, these terms and conditions are deemed to be incorporated into any orders by you to the exclusion of all other terms and conditions including any which you may seek to impose. This version of our terms and conditions replaces any previous versions. 

2. We may change these terms and conditions at any time. Please check them carefully as they will apply to anything you buy after the effective date shown at the top.

3. You agree to ensure that the information in your order, and which you otherwise supply us (e.g, in connection with your trade account), is accurate and that you will promptly update it if it changes.

4. Any oral or written order is an offer by you to buy goods from us is subject to our acceptance in writing.

5. You agree to be bound by and comply with any terms or conditions that apply to any wholesale, academy or other trade account that you open with us.

6. We are not obliged to supply any goods which are unavailable, even if we have accepted your offer. If any goods are unavailable, we will notify you of the unavailability as soon as possible and will arrange for a full refund if you have been charged.

5. Payment and price

   1. Orders are subject to any minimum quantities we specify.

2. Unless otherwise stated, our prices exclude any applicable VAT, which is payable in addition. 

3. If we charge for delivery, these costs will be shown separately and may depend on the delivery method chosen. NB Any delivery charges do not include customs or import duties which may be applied to your order by the relevant authorities. It is your separate responsibility to pay for them. We recommend that you check with your local customs office in advance.

4. Unless we agree in writing to provide credit terms, goods will only be despatched once we have received payment in full in cleared funds. If we provide credit terms, invoices are payable within 30 days unless otherwise stated on the invoice.

5. If we have mis-priced any item by mistake, we are not obliged to supply the item at that price provided we tell you before we send it off. If we do, then you can decide if you want to order the item at the right price but, if you do not, we will provide a full refund of any payments already made.

6. You must make all payments without any set-off, counterclaim or any other deduction and time is of the essence for all payments under this agreement.

7. We are entitled to charge you interest (both before and after judgement) on any unpaid amounts at the rate for the time being that would be applicable if the debt were a qualifying debt under the Late Payment of Commercial Debts (Interest) Act 1998.

6. Delivery

   1. Delivery will be complete when we deliver to the address which you specify when ordering. We may deliver different parts of your order on different dates.

2. Delivery is only to the countries we specify on our website and is otherwise subject to any restrictions we have explained. We reserve the right to cancel any order from a country to which we do not deliver (even if there is a binding contract).

3. Any agreed delivery dates are not of the essence of the contract. Timescales provided by us are estimates only. We have no liability for any losses arising from delay in delivery.

4. If you receive notification of an unsuccessful attempted delivery, it is your responsibility to use the details provided to immediately contact the courier to arrange re-delivery. 

5. If the goods are undelivered arising from your failing to comply with this contract (e.g, providing an incorrect delivery address, not paying customs / import charges, not contacting the courier to arrange re-delivery after an unsuccessful delivery attempt) and are sent back to us, you are responsible to pay us (a) the amount of any additional fee charged to us by the courier for returning the goods to us; and (b) any re-stocking or similar fee which our warehouse company charges us for handling the returned goods. We are entitled to require that such costs be paid before we arrange any re-delivery of the goods to you and/ or to add such costs to the amount of any future order by you and/or to deduct such costs from any refund (to the extent legally allowed). 

6. You undertake to inspect all goods immediately on receipt and within seven days you must give notice in writing in detail of any damage or any ground on which you allege that the goods are not in accordance with this agreement. If you fail to give such notice, the goods shall be conclusively presumed to be in all respects in accordance with this agreement and free from any defect which would be apparent on reasonable examination of the goods and you shall be deemed to have accepted the goods accordingly. 

7. Risk and title

   1. Risk of damage or loss to the goods passes to you on delivery to you or to somebody identified by you to take possession of the goods or to your carrier.

2. You become the owner of the goods after the delivery of the goods and payment of the price plus delivery charges (if applicable). Until that happens, you hold the goods on our behalf. Until ownership passes you must (a) ensure that the goods remain clearly identifiable as ours, (b) store the goods safely and securely and keep them separate from all other goods, (c) ensure that no charge or lien is created over the goods, and (d) return the goods to us on demand. We are entitled to sue you for the price or for other amounts due even though title has not passed to you.

8. Resale

   1. You undertake to comply with all applicable laws and regulations in connection with the re-sale and promotion of the goods. 

2. You are free to fix your resale prices according to the applicable laws and regulations in force from time to time. If we communicate any recommended retail prices, these are indicative only except insofar as legally allowed otherwise.  

3. You undertake not to alter or modify the goods including our trade marks and branding thereon without our prior written consent unless specifically allowed by applicable law.

4. When reselling the goods, you undertake not to do anything which would be likely to seriously damage our reputation.

5. You undertake not without our prior written consent to make or give any promises, representations, warranties or guarantees on our behalf in relation to the goods.

9. Our warranty

   1. We warrant (“the Warranty”) that, subject to the other provisions of this agreement, upon delivery, and for a period of 12 months thereafter, the goods will be free from material inherent defects. 

2. We shall not be liable for a breach of any of the Warranty unless:

   1. you have complied with your inspection / notice obligations on delivery set out above;

   2. you have given us written notice of any other defect within 14 days of the time when you discover or ought to have discovered the defect; and 

   3. we are given a reasonable opportunity after receiving the notice to examine such goods and (if we ask you) you send the relevant goods at our expense to the location specified by us to enable the examination to take place.

3. The Warranty does not apply:

   1. if you make any further use of such goods after giving such notice; 

   2. if the defect arises because you failed to follow the instructions or appropriate procedures as to the storage, installation, use or maintenance of the goods or from fair wear and tear or from deliberate damage, accidents or negligence; 

   3. if you have not paid by the due date the total price for the goods or have otherwise failed to comply with this agreement; or

   4. you alter or repair such goods without our prior written consent.

4. Subject to the foregoing, if any of the goods do not conform with the Warranty, we shall at our option repair or replace such goods (or the defective part) or refund to you the price of the goods (or a proportionate part of the price) by way of a credit note provided that, if we so request, you return to us at your expense the goods or the part of such goods which are defective.

10. Liability

    1. Nothing in this agreement in any way limits or excludes either party’s liability for negligence causing death or personal injury or for fraud or fraudulent misrepresentation or for any liability which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents, who have the right to enforce this agreement.

2. Our total aggregate liability of any kind in connection with this contract (including for our own negligence and for breach of warranty) is limited to the price paid for the goods.

3. In no event (including for our own negligence and for breach of warranty) will we be liable for any:

   1. economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);

   2. loss of goodwill or reputation; 

   3. special, indirect or consequential losses; or

   4. damage to or loss of data

(even if we have been advised of the possibility of such losses).

4. You will indemnify us against all claims and liabilities directly or indirectly related to your breach of this agreement.

5. To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement.

6. This agreement constitutes the entire agreement between us with respect to its subject matter and supersedes any previous communications or agreements between us. We both acknowledge that there have been no misrepresentations and that neither of us has relied on any pre-contractual statements. Liability for misrepresentation (excluding fraudulent misrepresentation) relating to the terms of this agreement is excluded. 

11. Termination / suspension

    1. We are entitled to terminate this agreement immediately by giving you notice in writing if you suffer, or threaten to suffer, any form of insolvency, receivership, administrative receivership, administration or cease, or threaten to cease, to carry on business.

2. If any amount due to us is unpaid (including unjustifiable chargeback) or you otherwise breach this agreement, without prejudice to any other remedy that may be available to us, we are entitled to:

   1. suspend all deliveries under any order by you; and

   2. terminate this and any other order by you on written notice.

12. Events outside our control

    1. We are not liable for failure to perform or delay in performing any obligation under this agreement if the failure or delay is caused by any circumstances beyond our reasonable control including third party telecommunication failures and epidemics / pandemics. 

13. Privacy

    1. You acknowledge and agree that we may process your personal information in accordance with the terms of our Privacy Policy [PLEASE INSERT LINK] which is subject to change from time to time.

14. General

    1. Any notice required by this agreement to be given by any party in writing may be given by hand or sent (by special delivery within the UK or by international signed for post outside the UK) to another party at its registered office or such other address as that party may notify to the other party for this purpose from time to time or by email subject to the email not having been returned.

2. No amendment or variation of this agreement shall be effective unless in writing (not email), expressed to be an amendment to this agreement and signed by a duly authorised representative of each of the parties.

3. You may not assign or transfer any of your rights or obligations under agreement without our prior consent in writing except in connection with any merger, consolidation, sale or transfer of all or substantially all of your assets. 

4. The failure of a party to exercise or enforce any right under this agreement shall not be deemed to be a waiver of that right nor operate to bar the exercise or enforcement of it at any time or times thereafter.

5. If any provision of this agreement is held to be unlawful, void or unenforceable in whole or in part, this agreement shall continue in force in relation to the unaffected provisions and the remainder of the provision in question, and the parties will renegotiate the offending provision in good faith to achieve the same objects.

6. Save insofar as provided otherwise in this agreement, no third party may enforce any clause in this agreement. 

7. The relationship of the parties is that of independent contractors. Except as otherwise stated in this agreement, nothing in this agreement shall constitute the parties as partners, joint venturers or co-owners, or constitute any party as the agent, employee or representative of the other(s), or empower any party to act for, bind or otherwise create or assume any obligation on behalf of the other(s), and no party shall hold itself out as having authority to do the same.

8. This agreement shall be governed by the laws of England and Wales and each party hereby submits to the exclusive jurisdiction of the courts of England and Wales.

15. Company information

    1. Company name: Tatami Fightwear Limited

    2. Trading name: “Tatami Fightwear”

    3. Country of incorporation: England and Wales

    4. Registered number: 06923985

    5. Registered office and contact address: 

       Tatami Fightwear Limited, Unit 5, Kenfig Industrial Estate, Port Talbot, SA13 2PE, Wales

    6. Contact email address: cs@tatamifightwear.com

    7. Other contact information: See our website / contact page

    8. VAT number: GB 993665461

Version number: 001

Effective date: 1st October 2022 

1. Introduction

1.1 This website is owned and operated by Tatami Fightwear Limited. Our company information is at the end of this document. 

1.2               Please read these terms and conditions carefully. They replace any previous versions. Please print or save these terms for future use as we cannot guarantee that they will remain accessible on our website in future. They are available in English only. 

1.3               These terms and conditions are a contract between you and us covering use of our website. The sale of goods via our website is subject to separate terms and conditions. 

1.4               When we refer to “Consumer” below we mean an individual acting for purposes which are wholly or mainly outside that person’s trade, business, craft or profession. 

2.                   Changing these terms and conditions

2.1               We may change these terms and conditions by posting the revised version on our website at any time. Please check our website from time to time. You will be bound by the new terms if you continue to use our website after the effective date shown. 

3.                   Things you can’t do on our site

3.1               You agree not to do any of the following in connection with our website:

●                    break the law or infringe anyone else’s rights;

●                    provide us with or link to unlawful, infringing or otherwise inappropriate content;

●                    victimise or harass other people;

●                    use offensive, obscene, abusive, discriminatory or other inappropriate language or images;

●                    deceive or mislead anyone;

●                    provide any information that includes someone else’s personal information unless that person is 18 years or over and you have obtained their written consent or you are their parent/guardian;

●                    impersonate anyone;

●                    use the website with a view to competing with us or infringing our rights;

●                    disrupt our website, e.g., spam, viruses or phishing;

●                    interfere with or damage our website or gain unauthorised access to any part of our system, data, passwords or otherwise;

●                    intercept or modify communications;

●                    impose an unreasonable load on our website;

●                    get around any security or other features including those designed to stop copying of content; or

●                    attempt, encourage or assist any of the above. 

4.                   Content on our site

4.1               If you provide content, you are responsible for it. You promise you have (and will keep) all rights needed to enable us to use it in accordance with these terms and conditions. 

4.2               If you post a review, rating or comment you guarantee that the review is your independent, honest, genuine opinion. 

4.3               You acknowledge that any information published or sent on or via our site by other users is the sole responsibility of the person from whom such content originated and we are not responsible for it. 

4.4               We cannot guarantee that any general information or guidance that we may make available on our website is accurate or up to date. You rely on it at your own risk. 

4.5               We reserve the right without notice or refund to reject, suspend, alter, remove or delete content for any reason and to disclose to the police or other relevant authorities or to a complainant any content or behaviour provided we are legally permitted to do so. 

5.                   Other peoples’ services / advertising / websites

5.1               We may display other peoples’ services, advertising and /or links to other websites. We do not recommend or endorse, nor are we legally responsible for, any of these.  You use them at your own risk. 

5.2               You agree that you are legally bound by the terms and conditions of any payment providers whose services you use on our site. We aren’t responsible for what they do or don’t do. 

6.                   If you create an account on our site

6.1               If we permit you to create an account on our website, this is for your personal use only. You must not allow anyone else to use your account. You agree to take reasonable care to keep your login information confidential and to tell us immediately of any apparent breach of security such as loss or misuse of a password.   You are responsible for other people who use your account or identity (unless and to the extent that we are at fault). 

6.2               We are entitled at any time for any reason and with or without notice to close your account on our site and to delete all data contained in it. 

7.                   Restrictions[1]  on our legal responsibility – very important

7.1               Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents, who have the right to enforce this agreement. 

7.2               If you are a Consumer,we are not responsible for any loss or damage where:

●                    there is no breach of a legal duty owed to you by us;

●                    such loss or damage was not reasonably foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract);

●                    (and to the extent that) such loss or damage is your fault, for example by not complying with this agreement; or

●                    such loss or damage relates to a business. 

7.3               If you are a Consumer, you will be responsible to us for any reasonably foreseeable loss or damage we suffer (including claims made by other people) resulting from your breach of this agreement. 

7.4               The following clauses apply only if you are a business:

●                    In no event (including our own negligence) will we be liable for any:

a)                   economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);

b)                  loss of goodwill or reputation; 

c)                   special, indirect or consequential losses; or

d)                  damage to or loss of data(even if we have been advised of the possibility of such losses).

●                    You will indemnify us against all claims and liabilities directly or indirectly related to your use of the website and/or breach of this agreement.

●                    To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement. 

8.                   Intellectual property rights

8.1               The intellectual property rights in all material used on or in connection with our website are owned by us or our suppliers, partners or other users. For your personal and internal business use only, you may view such material on your device.  You must not otherwise use such material including copying, publishing, selling or altering it or taking extracts from it without our specific prior written consent.  

8.2               Just to be clear - you must not collect, scrape, harvest, frame or deep-link to any information on our website without our specific prior written consent. 

8.3               If you publish any content on our site or provide us with any ideas or suggestions, you allow us at no cost, and perpetually, to use and adapt all or part of such material however we wish, both on our own website and also, for marketing purposes, on other channels including different websites, social media and emails. You give us the right to take any legal action we think necessary if there is an infringement of the intellectual property rights in your content. 

9.                   If our website doesn’t work properly

9.1               We do not guarantee that our website will be uninterrupted or error-free and we are not responsible for any losses arising from such errors or interruptions. We are entitled, without notice and without liability (a) to suspend the website for repair, maintenance, improvement or other technical reasons and (b) to make changes to our website. 

10.               Things we can’t control

10.1           We are not liable for failure to perform or delay in performing any obligation under this agreement if the failure or delay is caused by any circumstances beyond our reasonable control including third party telecommunication failures and epidemics/pandemics. 

11.               Your personal information – see our privacy policy

11.1           You agree that we can deal with your personal information in accordance with our Privacy Policy [PLEASE INSERT LINK] which may change from time to time. 

12.               English law and courts

12.1           These terms and conditions are covered by English law and any disputes will be decided only by the courts of the United Kingdom. If you are a Consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms and conditions affects your rights as a Consumer to rely on such mandatory provisions of local law. 

13.               General but important information

13.1           We may send all notices under this agreement by email to the most recent email address you have given us. You can send notices to our email address shown below. Headings used in this agreement are for information and not binding. If any part of this agreement is ineffective or unenforceable for any reason, the rest of the agreement will still apply. If either of us overlooks any breach of this agreement by the other, it can still be actioned later.  We may transfer this agreement to someone else but this will not affect your rights or obligations.  A person who is not a party to this agreement can’t enforce it unless the agreement says otherwise. 

14.               Complaints

14.1           If you have any complaints, please contact us via the contact details shown below. 

15.               Company information

15.1           Company name: Tatami Fightwear Limited

15.2           Trading name: “Tatami Fightwear”

15.3           Country of incorporation: England and Wales

5.4           Registered number: 0692398515.5           Registered office and contact address: Tatami Fightwear Limited, Unit 5, Kenfig Industrial Estate, Port Talbot, SA13 2PE, Wales

15.6           Contact email address: cs@tatamifightwear.com

15.7           Other contact information: See our website / contact page

15.8           VAT number: GB 993665461 

[1]All the clauses in this section (and indeed any other clause restricting your liability (eg “we are not responsible…”) are subject to controls by a court and may not be upheld.

Who are we?

Tatami Fightwear is the trading name of Tatami Fightwear Limited, registered in England & Wales, company no. 06923985. Our registered office is: Tatami Fightwear Limited, Unit 5, Kenfig Industrial Estate, Port Talbot, SA13 2PE, Wales

. All business correspondence should be sent to Tatami Fightwear Limited, Unit 5, Kenfig Industrial Estate, Port Talbot, SA13 2PE, Wales

Our registered VAT number is 993665461.

Data protection

References in this section to:

- “Data Protection Law” means the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended from time to time, and all other applicable privacy and data protection laws and regulations, as well as any guidance and/or codes of practice issued from time to time by the Information Commissioner; and

- “Personal Data”, “Data Controller” and “Data Processor” and “processing” shall have the meanings given under applicable Data Protection Law.

For the purposes of the Data Protection Act 1998, we (Tatami Fightwear Limited) are the Data Controller and therefore we are responsible for, and control the processing of, your Personal Data in accordance with Data Protection Law. “Personal Data” has a legal definition but, in brief, it refers to information from which a living person can be identified. Such information must be protected in accordance with Data Protection Law.

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, participate in another site feature, or otherwise deal with us in relation to the site and/or our goods and services. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, use certain other site features or otherwise deal with us in the following ways:

- To identify you and manage any accounts you hold with us.

- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

- To allow us to better service you in responding to your customer service requests.

- To quickly process your transactions.

- To administer a contest, promotion, survey or other site feature.

- To notify you of any changes to our website or to our services that may affect you.

- To improve our services.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information (including payment and credit information) you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate, anonymised data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors through analysis of this aggregate, anonymised data. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Tatami Fightwear. We may disclose your information to our own service providers, including website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and process it only in accordance with our instructions. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out or access, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section, or follow the unsubscribe instructions in any marketing email you receive from us. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please let us know by writing to us by post or email using the contact details below.

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please email, call or write to us including proof of your identity and address and let us know the information you want a copy of, including any account or reference numbers, if you have them. We may charge a small fee (currently £10) for this service.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 19th May 2020.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Terms and Conditions

Please also visit our Terms and Conditions section at www.tatamifightwear.com/pages/terms-and-conditions which establishes the use, disclaimers, and limitations of liability governing the use of our website, as well as our terms of use for customers.

Your consent

By using our site, you consent to our privacy policy.

Contact

If you have any questions please feel free to contact us by email at info@tatamifightwear.com or by writing to us at:

Tatami Fightwear Limited, Unit 5, Kenfig Industrial Estate, Port Talbot, SA13 2PE, Wales

United Kingdom

For more information on GDPR compliance, and how to edit or have your personal data removed, please visit our GDPR compliance section.

We'll get back to you as quickly as possible!

Please contact us via email at cs@tatamifightwear.com and a member of our Customer Experience Team will gladly help you.

We do not operate a physical shop. We are solely an online store which means you can shop with us 24 hours a day, from all over the world.

We aim to respond to all emails within 72 hours working hours. Please note we don't reply to emails on Saturday or Sunday as our offices are closed.

Although our social media pages are viewed by a member of staff this isn't manned 24 hours a day, so the best way to contact us is via cs@tatamifightwear.com and a member of our Customer Experience Team can have a chat with you.

If you're one of our Academy customers please use the link below to login. 

 You can also find a direct link at the footer of the website for future use.

UK Academies Login

EU Academies Login

USA Academies Login

Are you a Brazilian Jiu Jitsu Academy, School or Gym looking to use Tatami to enhance your business? Why not apply to sign up to our Academy account?

Use the link below to give us some information regarding your academy to see if you meet our criteria.

Tatami Academy Sign-Up

Are you interested in becoming a Tatami Wholesaler and can meet the requirements below?

Minimum Account Opening

- On successful application a minimum initial purchase of £1500 will be required to open your account. Full details will be provide in your terms of business pack

Please note Tatami Fightwear DOES NOT offer drop shipping accounts. All wholesale accounts are locked to one shipping address.

Established Business

- In order to be considered for a Tatami Fightwear Wholesale Account your business must have the following

- A high quality e-commerce store and/or physical store. A physical store must be stand alone and NOT part of an academy or gym. Photographs of any physical stores must be provide you can upload via the link at the bottom. 

- Please note we do not offer wholesale account to resellers who only sell on Amazon or Ebay. We only provide wholesale accounts to registered businesses with high quality e-commerce or physical stores. If you are a business with a website and wish to also list on Amazon or Ebay this is allowed, as long as you follow our strict guidelines

- You must stock at least another 5 major MMA/BJJ brands in your store.

- You must be a full time business and have a customer service telephone number, customer service email address and a customer service postal address.

- You must have a registered company address in your country. Evidence may be required

- Please note that all accounts that have not been used for 6 months and are inactive, will be closed immediately

- All initial orders must be paid for via Credit/Debit card. Once you have successfully completed order to a minimum value (detailed in our Terms Of Business) you can apply to pay by bank transfer

Please note, we are unable to ship to the following countries due to trade restrictions: Brazil, South Africa & Russia. Please contact cs@tatamifightwear.com for more information

Apply for a Wholesale Account here

If you're one of our B2B Wholesale customers please use the link below to login. You can also find a direct link at the footer of the website for future use.

Wholesale Login

If you have any queries please email b2b@tatamifightwear.com

This service is currently on hold 

- We're working on something exciting...but it's not quite ready!

As well as making available one of the most diverse, innovative and exciting product lines in Jiu Jitsu, Tatami Fightwear also provides a fantastic custom wear service.

Our customwear is a popular hit with academies all across the world and we are proud to support these academies with our unique, high-quality kit.

We offer a range of different gi styles, as well as no gi kit in mens, ladies and kids sizes that ensures your team can proudly represent your own colours and logos.

As well as custom training and academy gear - we also offer full garment options for fight night and walkouts that can display your logos and sponsors. 

Our range has been shown to worldwide audiences in some of the biggest martial arts organisations on the planet.